When home inspectors do not observe a particular system, what should they do?

When home inspectors encounter a system or component that they do not observe during the inspection, the appropriate action is to list the item as not observed and provide reasons why. This practice ensures transparency and maintains a high standard of professionalism. By documenting the absence of observation, inspectors communicate to the client that they were unable to assess the condition of that particular system, which can help in making informed decisions regarding any potential risks or further evaluations needed.

This approach also protects the inspector legally by demonstrating due diligence in the inspection process. It emphasizes the importance of thoroughness in inspections and helps clients understand that they may need to seek additional information or have further evaluations conducted for the systems not observed. Such a transparent report gives real estate professionals, homeowners, and buyers a clear understanding of the property's condition and any limitations related to the inspection.

In contrast, overlooking the item, making assumptions about its functionality, or skipping it in the report might mislead the client, could mask potential issues, and undermine the integrity of the inspection process.